Refund policy

Return & Refund Policy

At PatioPart.com, we are committed to providing specialty parts specifically designed for Duracool Aluminum Patio Covers. Please read our policy carefully before making a purchase.

All Sales Are Final

All purchases made on PatioPart.com are final. Due to the custom nature and precise compatibility of our products:

• There are absolutely no refunds or returns.

• We do not offer exchanges, credits, or cancellations.

Product Specificity

Please note that the parts we sell are intended only for Duracool Aluminum Patio Covers. They may not be compatible with other brands or patio systems. It is the customer’s responsibility to ensure the parts ordered match their specific patio cover system.

If you have any questions about part compatibility before placing your order, we encourage you to contact us for clarification.

Thank you for your understanding and support.